Areas in which MFIs need to build their capacities

These are the areas which, I feel, MFIs really need to develop competencies in:

1. Business Modeling and Planning;
2. Planning and Transformation of Institutional Structures;
3. Management Budgeting, Control and Information Systems;
4. Market Research;
5. Due Diligence, Risk Assessment and Reporting;
6. Knowledge Management-
a. Action Research;
b. Desktop Research;
c. Web-space Content Management.
7. Impact Measurement.